Valentina Jewellery Warranty
We offer a one-year warranty on all of our jewellery, which covers manufacturing and material defects that are not caused by accidents, inappropriate use or wear and tear. This gives you peace of mind, knowing that we stand behind our jewellery.
Examples of manufacturing and material defects:
Upon receipt of your order, please check it carefully for accuracy and report any damages or missing items within 7 days to Valentina customer service.
Valentina Warranty Exclusions
|The Valentina warranty does not cover loss, damage, breakage, changes in appearance, kinks, or the gradual degradation of all or part of the goods due to normal wear, mishap, careless handling, improper use, the use of items not manufactured by Valentina or use outside Valentina’s Jewellery Care Instructions.
Damages to the plating (discolouring, rubbing off, etc.) are not covered by this warranty.
Damages to chains (chains breaking, snapping, etc.) are not covered by this warranty.